Terms & conditions

Peace and Grace Flow – Online & In-Person Sessions

By booking a session, class, event, or retreat with Peace and Grace Flow, you agree to the following terms and conditions:

1. Booking & Payment

All sessions, classes, events, and retreats must be booked in advance through the online scheduling system.

Full payment is required at the time of booking to secure your space.

Bookings are non-transferable.

2. Cancellation & Refund Policy

If you need to cancel your booking:

• More than 7 days before the scheduled session or event: you may request a full refund or reschedule your booking.
• Between 48 hours and 7 days before the scheduled session or event: payments are non-refundable, but you may reschedule your booking to another available date.
• Less than 48 hours before the scheduled session or event: the booking is non-refundable and cannot be rescheduled.
• No-shows: no refund or rescheduling will be offered.

If Peace and Grace Flow needs to cancel a session or event for any reason, you will be offered the option to reschedule or receive a full refund.

3. Packages

Session packages must be used within the stated validity period.

Unused sessions after the expiry date cannot be refunded or extended unless otherwise agreed in writing.

4. Health & Medical Disclaimer

By booking and participating, you confirm that:

• You are physically fit to participate in yoga, Pilates, meditation, breathwork, or other activities included in your booked session or event.
• You have consulted an appropriate healthcare professional if you have any medical conditions, injuries, or concerns that may affect your participation.
• You will inform the instructor before participating of any injuries, pregnancy, medical conditions, or physical limitations that may affect your practice.

You are responsible for listening to your body and practising within your own limits. Participation is at your own risk.

5. Online Sessions

• You are responsible for ensuring that you have a safe and suitable space in which to practise.
• You are responsible for ensuring that any equipment you use is safe and appropriate.
• Recording, reproducing, or distributing sessions without prior written permission from Peace and Grace Flow is not permitted.

6. Conduct

Respectful behaviour is expected at all times. Peace and Grace Flow reserves the right to refuse participation or service to anyone displaying inappropriate, unsafe, abusive, or disruptive behaviour.

7. Liability

To the fullest extent permitted by law, Peace and Grace Flow and its instructors will not be responsible for injury, loss, or damage arising from participation where reasonable care has been taken.

Participants are responsible for their own personal belongings during in-person sessions and events.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded under UK law.

8. Privacy

Personal information provided during booking will be handled confidentially and used for purposes related to your booking, sessions, events, and relevant communications, in accordance with applicable UK data protection laws.